Wednesday 8 June 2011

New development on the BMW Saga

Phoned BMW today - great company - requested some service background on my vehicle - found out it had been involved in an accident in 2005 - a fact the secondhand dealer did not disclose. When confronted, the dealer denied knowledge of the fact that the car had been in an accident. According to the new CPA (Consumer Protection Act) this does not indemnify the dealer as it is his responsibility to discover these things when he buys a vehicle or before he sells it.

I am following the steps advised by the Motor Industry Ombudsman - approaching the company that sold me the vehicle and asking them to make reperations by either cancelling the deal or supplying me an equivalent, accident free vehicle. Will have to wait and see what happens......

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