Showing posts with label BMW. Show all posts
Showing posts with label BMW. Show all posts

Friday, 10 June 2011

BMW Saga - a solution in sight and a good outcome for CPA

Met with the owner of the car dealership today. I did not even say anything, he offered to find me a replacement vehicle, preferably a newer model, and said that he would arrange a loan vehicle while I was waiting. Excellent service, I just wonder where I would have been WITHOUT the Consumer Protection Act ?

So far, so good - it seems that I will at last have reliable transport again........

Thank you God for your timing in everything.

BMW Saga continues -- Meeting with Secondhand Car Dealership

Well I have this meeting at 11 o'clock - am curious as to what their strategy will be. Will they offer me a fair deal or try to push me into some one sided deal ? I hope they try to be fair - I found out yesterday what my HP settlement was and they can easily settle my car and sell me another without losing. All I want is a reliable vehicle with no skeletons in the closet (or under the hood).

Wednesday, 8 June 2011

New development on the BMW Saga

Phoned BMW today - great company - requested some service background on my vehicle - found out it had been involved in an accident in 2005 - a fact the secondhand dealer did not disclose. When confronted, the dealer denied knowledge of the fact that the car had been in an accident. According to the new CPA (Consumer Protection Act) this does not indemnify the dealer as it is his responsibility to discover these things when he buys a vehicle or before he sells it.

I am following the steps advised by the Motor Industry Ombudsman - approaching the company that sold me the vehicle and asking them to make reperations by either cancelling the deal or supplying me an equivalent, accident free vehicle. Will have to wait and see what happens......